Accessibility in Counselling: Finding the Right Support When You Can’t Meet In Person

In today's fast-paced world, not everyone can see a counsellor in person. Whether it's due to distance, illness, or busy schedules, finding ways to access counselling remotely has become more important than ever. Thankfully, with advances in technology and a wave of new ways of working due to a certain pandemic, it’s now possible to receive effective counselling through video calls and other online platforms. Here’s what you should know when looking for a counsellor who can meet your needs, even when face-to-face sessions aren't possible.

Why Consider Remote Counselling?

There are several reasons why you might not be able to meet a counsellor in person:

1. Living in a remote area: If you live far from a counsellor's room, travelling can be a barrier to regular sessions.

2. Health concerns: If you're feeling unwell, especially with something contagious, staying home protects others while still allowing you to access the support you need.

3. Busy schedules: Between work, family, and personal commitments, it can be hard to carve out time to travel to an appointment.

4. Limited mobility or disability: If you have physical limitations or disabilities that make travelling challenging, remote counselling offers a convenient alternative.

5. Social anxiety or agoraphobia: For those who experience anxiety about leaving the house or interacting in public settings, virtual therapy can be a less overwhelming option.

6. Caring for others: If you are a caregiver for children, elderly family members, or someone with particular needs, it can be difficult to leave home for appointments. Remote counselling allows you to access help while managing your caregiving responsibilities.

   
   

Fortunately, many counsellors now offer video calls as an alternative. But how do you choose the right one?

What to Look for in a Remote Counsellor

If you're considering online counselling, here are some important factors to keep in mind:

1. Experience with Remote Counselling

   It’s crucial to find a counsellor who is experienced in providing therapy over video call. Remote sessions require a slightly different skill set than in-person ones, such as reading body language through a screen and creating a comfortable environment despite the distance.

2. Confidentiality and Security

   Make sure the counsellor uses a secure platform for video sessions that ensures your privacy. Platforms that are compliant with regulations like HIPAA (in the U.S.) or GDPR (in the EU) offer peace of mind that your personal information and discussions will remain confidential.

3. Flexibility

   Look for a counsellor who is flexible with their scheduling and communication methods. Some may offer evening or weekend slots, which could be more convenient for you. It’s also worth asking if they provide phone or chat options if a video call isn't possible on occasion.

4. Technology and Accessibility

   Ensure that both you and the counsellor are comfortable with the technology involved. Test the video platform in advance to avoid technical difficulties during sessions. If you’re not tech-savvy, find a counsellor who can guide you through the process smoothly.

5. Professional Accreditation

   Just like with in-person counselling, it’s important that your remote counsellor is properly accredited. Look for certifications from recognised bodies, such as the British Association for Counselling and Psychotherapy (BACP) in the UK or the American Psychological Association (APA) in the US.

6. A Good Fit

   Finally, just like any other therapeutic relationship, it’s important that you feel comfortable and heard by your counsellor. Most counsellors offer a free consultation—take advantage of this to see if their approach aligns with your needs and goals.

   
   

Benefits of Remote Counselling

• Convenience: Access counselling from the comfort of your home or another private space.

• Continuity: Avoid missing sessions due to travel, illness, or other commitments.

• Broader choice: You’re not limited to local counsellors, which allows you to find someone who best fits your needs and preferences.

So whether you’re managing a busy lifestyle, living far from a counselling office, or any other number of reasons why in-person counselling isn't possible, remote counselling can provide an alternative option to get the support you need. By choosing a counsellor experienced in online therapy, who uses secure and accessible technology, and who is a good match for you, you can still experience the benefits of professional counselling from a distance and in some instances access the best support for your needs that may nit be available locally.