The Unfolding Therapy (Catherine Caton) is committed to protecting the privacy and confidentiality of my clients' personal information. This Privacy Policy outlines the types of personal information I collect, how I use it, and how I safeguard it.

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Information I Collect:

All the information I process is provided directly to me by you. I may collect personal information from clients, including but not limited to:

• Name

• Contact information (phone number, email address)

• Demographic information

• Medical history

• Session notes and records

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How I Use Your Information:

I use the information I collect for the following purposes:

• Providing counselling and psychotherapy services

• Communicating with clients about appointments, scheduling, and other relevant matters

• Maintaining accurate client records

• Compliance with legal and regulatory requirements

• Improving my services and operations

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Confidentiality:

All personal information shared with me is treated as confidential. I adhere to professional standards and legal requirements regarding client confidentiality.

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Disclosure of Information:

I will not disclose your personal information to third parties without your consent, except in the following circumstances:

• To comply with legal obligations or regulatory requirements

• To protect the safety and well-being of clients or others

• In response to a valid court order or subpoena.

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Data Security:

I employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

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Retention of Information:

I retain client information for the duration necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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Your Rights:

You have the right to:

• Access your personal information

• Request corrections to inaccuracies in your personal information

• Request deletion of your personal information, subject to legal and professional obligations

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Changes to this Privacy Policy:

I reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

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Contact Me:

If you have any questions or concerns about my Privacy Policy or my handling of your personal information, please contact me at catherine@theunfoldingtherapy.co.uk